From the board room to the shop floor.
Our Services
Structured Operational Improvement
We are experts in getting operational improvement to happen in organisations. Underpinned by our Business Gearbox® methodology, we work HANDS ON with teams at all levels to ‘get organised’. We identify the most critical problems to solve and fix them to achieve fast and transformational performance improvement.
We are not your ordinary business consultants!
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· Strategy Development and Deployment
· Workflow Analysis and Process Improvement
· Daily Planning and Organising (Flight Deck®)
· Operational Measurement
· Formalised Problem-solving
· Quality Management
· Asset Management (Maintenance Management)
· Project Management
- Human Resources Management
· Team and Leadership Development
· and more...
Operational Problem-solving
When large-scale change isn't needed and specific operational problems need to be resolved, we provide support to fix the issues, forever. We are experts at determining causes, developing best-for-business solutions, and implementing them WITH your team.
Quality Certification Readiness
Our operational framework accelerates the ability of organisations to achieve ISO quality certification. We support businesses to put the processes in place to achieve initial certification and successful recertification over time.
Internal Auditing
Our capabilities include formally qualified ISO Auditors who provide short- and long-term support for small and large businesses to manage and maintain their quality certifications.
Business Coaching and Advisory Services
Our extensive operational backgrounds and professional qualifications fill the void in business coaching and advisory. We create the connection that business leaders need between finance, accounting and legal, and business operations.
Business Consultant Mackay
THE BUSINESS GEARBOX
It is a fact; most organisations exist for the purpose of money. The money is earned from certain products and services that the business provides to its customers - another fact. Very closely associated with the delivery of those products and services are tasks and activities that happen hour-by-hour, done by people at different levels of the organisation. It’s those activities which we like to call ‘THE WORK’.
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Our operational improvement framework, the Business Gearbox® is a highly effective way of aligning teams behind what is most important to get right each day, and how well those things are happening right now? The architecture of the Business Gearbox® identifies the relationships between the products and services, the daily tasks, and the various components of the business system which enable those tasks to be completed in the most efficient and effective way.
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The Business Gearbox® is underpinned by the proven continuous improvement principles of world class organisations and is enabling large and small businesses across multiple industries to achieve transformational performance improvement. Our Mechanics for Business® help your organisation to achieve improved results through sustainable business process and a focus on the most important things.