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DIAGNOSE
A reference point for the whole business.
Business Gearbox® is Demarken's framework for understanding an organisation as an interconnected system and identifying where operational problems sit in the broader business.
It provides a reference point for understanding what needs attention and, where broader improvement is required, helps formulate an operational improvement plan.
SEPARATE EMOTION FROM FACT
Clarify how the business needs to work.
Drawing on continuous improvement principles, the framework separates emotion from fact, clarifies how the business needs to work and identifies the operational elements that need to be fixed.
Every organisation is unique. There is no one-size-fits-all approach.

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